Deming Prize Journey
Message: Mr. Muthuraman
TATA Steel
Challenging the coveted Deming Application prize was a bold decision taken by Tata Steel in order to further enhance its product and service quality for it's customers through systematic application of TQM.
Tata Steel initiated its journey for "Deming Challenge" with the TQM diagnosis in the year 2005. The diagnosis report identified many "Opportunities for Improvement" in the understanding and deployment of TQM principles. While the report mentioned "What needs to be done" to improve, as expected, it did not mention the "How to do" aspect.
It was at this time that TQMl provided us the support and direction in understanding and closing the gaps, in facilitating implementation of Daily management and in conducting training programs for a cross section of employees. These interventions contributed to the success of Tata Steel in winning the Deming Application prize in 2008.
I sincerely thank the TQMl team, led by Mr Janak Mehta, for their active support and guidance.
The journey does not end. We target the next level in Quality, perhaps the Japan Quality Medal (JQM) and expectations from TQMl would be much higher. I am sure TQMl will further augment their resources and capabilities to meet the never ending quest for Business Excellence.
My best wishes to TQMI.
TATA STEEL LIMITED
Please Click here for Appriciation of TQMI efforts on TATA Steel winning Deming Application Prize.
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To: Mr. Janak Mehta
Message:
Thank you very much for your congratulatory message on our winning the Deming Application Award. This was truly a team work of 1500 people in SRF Industrial Synthetic business. I would also wish to take this opportunity to place on record SRF's appreciation for the guidance and support rendered by TQMI in our journey towards reaching this milestone.
-MD
SRF Ltd.
THE STORY OF SRF - By Mr. N. Ramanathan "This is part of Prof. Kume's book, "Management by Quality" 2nd Edition,
Productivilt and Quality Publishing Pvt. Ltd., 2009. "
For More please click here
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Glimpses Demining prize
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