MEDICAL LABORATORY SYSTEMS CLINICAL TRIALS KIT COST REDUCTION
INDUSTRY: Healthcare
ABOUT THE CLIENT
One of the
biggest
Hospital.
PROBLEM
- Higher cost thought to be a result of kit (clinical study medical supplies) waste.
- Major customers were asking for significant cost reductions in clinical trials
materials costs.
- Data showed that study sites typically ordered excess supplies.
- Customers were dissatisfied with cost of service.
- Widely varying demand for study supply kits created difficulty for inventory and
labor planning.
APPROACH
- Majority of costs discovered to be inbound and
outbound shipping and not kit waste
- Largest source of waste was in difference between
estimated and actual number of subjects in the
clinical study
- Created and communicated consistent, standardized financial processes for all project managers located across multiple domestic and international locations.
RESULTS
- Reduced overall clinical trial kit cost by 20%.
- Created process management plan and identified process owner for Kit
Supply Process.
- Implemented new shipping procedures to reduce shipping costs.
- Planned for web-enabled procedures to facilitate customer access, ordering,
and communication
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