Our Intervention
1. Tata Steel
 Backed by 100 glorious years of experience in steel making, Tata Steel is the world’s 6th largest steel company with an existing annual crude steel production capacity of 30 Million Tonnes Per Annum (MTPA). Established in 1907, it is the first integrated steel plant in Asia and is now the world`s second most geographically diversified steel producer and a Fortune 500 Company.
For more details go to website :www.tatasteel.com
Duration of association with TQMI: 4 years
TQMI Intervention:
- Complete support to Tata Steel for Deming Application Prize and institutionalize of Daily Work Management with Prof. N. Kano and
Prof. Y. Ando
Results Achieved:
- Developed a process and helped in execution of Daily work Management
- Company successfully got prestigious Deming Application Prize
2. SRF Ltd.
 Established in 1973, SRF has today grown into a global entity with operations in 4 countries. Apart from Technical Textiles Business, in which it enjoys a global leadership position, SRF is a domestic leader in Refrigerants, Engineering Plastics and Industrial Yarns as well. The company also enjoys a significant presence among the key domestic manufacturers of Polyester Films and Fluorospecialities. Building on its in-house R&D facilities for Technical Textiles Business and Chemicals Business, the company strives to stay ahead in business through innovations in operations and product development. A winner of the prestigious Deming Application Prize for its tyre cord business, SRF continues to redefine its work and corporate culture with the TQM as its management way.
For more details go to website : www.srf.com
Duration of association with TQMI: 8 years
TQMI Intervention:
- Support in Deming application Prize along with Prof. H. Kume
- Development and execution of Problem solving certification scheme
Results Achieved:
- SRF won prestigious Deming application prize
- Developed a unique Problem solving certification scheme at Blue, Silver and Gold levels
- Developed material and conduct of training session of blue and silver levels
3. Hero Honda
 For more details go to website :www.herohonda.com
Duration of association with TQMI: 1 years
TQMI Intervention:
- Support in TQM implementation with focus on Policy Management, Daily Work Management and Problem Solving capability
Results Achieved:
- Successful completion of Policy deployment at all levels for 2009-10.
- Successful introduction of Daily Work Management in pilot areas in all three plants
- Development and execution of Problem solving capability and approach
4.Moser Baer
 Moser Baer, headquartered in New Delhi, is one of India's leading technology companies. Established in 1983, the company successfully developed cutting edge technologies to become the world's second largest manufacturer of Optical Storage media like CDs and DVDs. The company also emerged as the first to market the next-generation of storage formats like Blu-ray Discs and HD DVD. Recently, the company has transformed itself from a single business into a multi-technology organisation, diversifying into exciting areas of Solar Energy, Home Entertainment and IT Peripherals & Consumer Electronics.
Moser Baer has a presence in over 82 countries, serviced through six marketing offices in India, the US, Europe and Japan, and has strong tie-ups with all major global technology players.
For more details go to website : www.moserbaer.com
Duration of association with TQMI: 4 years
TQMI Intervention:
Results Achieved:
- Have trained and certified >200 GBs and 8 BBs.
- Also introduced DFSS and Lean Six sigma
- Total annualized savings in 2006-09 of the order of Rs. 100 crores
5. Whirlpool of India
 Whirlpool Corporation has been honored with two iF Product Design Awards 2009, respectively, for the Whirlpool Glamour Oven and for GREENKITCHEN, a kitchen eco-system design concept. The announcement was made in Nov 08 by the iF Industrie Forum Design GmbH., and represents GREEN Kitchen's second design award in the past two months, following its Gold SPARK Award, won in October 2008.
For more details go to website : www.whirlpoolindia.com
Duration of association with TQMI: 3 years
TQMI Intervention:
- Six Sigma black belt, green belt and yellow belt training and project facilitation for all three plants of Whirlpool India and key suppliers
Results Achieved:
- Completion of 120 projects resulting in savings of Rs. 36 crores annualized
- 56 BBs and 25 GBs certified
- Quality improvement/ performance enhancement and new feature introductions in AC, refrigerators and washing machine
6. M&M FES
 The US$ 6.3 billion Mahindra Group is among the top 10 industrial houses in India. Mahindra & Mahindra is the only Indian company among the top three tractor manufacturers in the world. Mahindra's Farm Equipment Sector has recently won the Japan Quality Medal, the only tractor company worldwide to be bestowed this honour. It also holds the distinction of being the only tractor company worldwide to win the Deming Prize. It made a milestone entry into the passenger car segment with Logan.
Mahindra has recently been honoured with the Bombay Chamber Good Corporate Citizen Award for 2006-07. For more details go to website : www.mahindra.com
Duration of association with TQMI: 12 years
TQMI Intervention:
- QS 9000 certification
- Support Prof. Washio for Deming application prize and Japan Quality Medal
- Six sigma in all three plants
Results Achieved:
- Company won prestigious Deming Application Prize and Japan Quality Medal
- 17 BBs and 100+ GBs certified and completion of 100+ project resulting in savings of Rs. 14 crores and improvement in defects by 10X
7. Dubai Aluminium
 October 2009 will mark the completion of DUBAL's 30th year of operation. In the three decades since the company’s inception, DUBAL’s production has increased more than seven-fold. It is a major supplier of foundry alloy to the Far East's automotive industry, a significant supplier of extrusion billet for construction markets and a preferred supplier of high purity primary aluminium for use in the electronics and aerospace industries. For more details go to website :www.dubal.ae
Duration of association with TQMI: 7 years
TQMI Intervention:
- Training and support in implementation of various quality initiatives like 5S, QS 9000 and core tools like SPC/ MSA/ FMEA/ APQP and initial support for Deming Diagnosis
Results Achieved:
- Company got certified to QS 9000 and upgraded to TS 16949
8. Maruti Udyog
 More than half the number of cars sold in India wear a Maruti Suzuki badge. We are a subsidiary of Suzuki Motor Corporation Japan.
We offer full range of cars- from entry level Maruti 800 & Alto to stylish hatchback Ritz, A star, Swift, Wagon R, Estillo and sedans DZire, SX4 and Sports Utility vehicle Grand Vitara.
Since inception, we have produced and sold over 7.5 million vehicles in India and exported over 500,000 units to Europe and other countries.
Our turnover for the fiscal 2008-09 stood at Rs. 203,583 Million & Profit After Tax at Rs. 12,187 Million.
For more details go to website :www.marutisuzuki.com
Duration of association with TQMI: 10 years
TQMI Intervention:
- Training and consultancy to MUL and its suppliers on various QM tools and methodologies including QMS, Quality cost, Six sigma, Core tools for QS 9000, Problem solving, internal auditors and supplier development
Results Achieved:
- Skill upgradation of the employees and vendors personnel
- Certification of 50+ suppliers to ISO 9000/ QS 9000 and TS 16949
- Substantial improvement at suppliers end on 5S, DWM, plant layout and defect reduction
9. Tata Telecommunication Pvt. Ltd. (Previously known as VSNL)
 Tata Communications is a leading global provider of a new world of communications. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers.
The Tata Global Network includes one of the most advanced and largest submarine cable networks, a Tier-1 IP network, with connectivity to more than 200 countries across 400 PoPs, and nearly 1 million square feet of data center and colocation space worldwide.
For more details go to website :www.tatacommunications.com
Duration of association with TQMI: 5 years
TQMI Intervention:
- Institutionalize six sigma deployment in operations of all regions and also in Finance function
Results Achieved:
- Completed training of 200 GBs and 20 BBs in five waves.
- Successful completion of 150 + project leading to savings of > Rs. 60 crores and faster response to customer, uninterrupted network availability and faster completion of project leading to better cash flows
10. Tata Chemicals
 Tata Chemicals Limited (TCL) is a global company with interests in chemicals, crop nutrition and consumer products. It is the world's second largest producer of soda ash. With manufacturing facilities in India, UK, the Netherlands, Kenya and USA, TCL is the world’s most geographically diversified soda ash company, with an efficient supply chain that can service customers better and faster across the globe.
Established in 1939 at Mithapur (in Gujarat, India), TCL is a part of the Tata group. The company is a pioneer and market leader in the Indian branded iodised salt segment and India's leading producer of nitrogenous and phosphatic fertilisers.
For more details go to website :www.tatachemicals.com
Duration of association with TQMI: 3 years
TQMI Intervention:
- Institutionalize six sigma deployment in operations
Results Achieved:
- Successful completion of three waves of six sigma resulting in saving of about Rs. 20 crores and better control in operations and maintenance.
11. Yamaha Motors India Ltd.
 Yamaha made its initial foray into India in 1985. Subsequently, it entered into a 50:50 joint venture with the Escorts Group in 1996. However, in August 2001, Yamaha acquired its remaining stake becoming a 100% subsidiary of Yamaha Motor Co., Ltd, Japan (YMC). In 2008, YMC entered into an agreement with Mitsui & Co., Ltd. to become a joint investor in the motorcycle manufacturing company "India Yamaha Motor Private Limited (IYM)".
For more details go to website : www.yamaha-motor-india.com
Duration of association with TQMI: 7 years
TQMI Intervention:
- Development of QMS in all areas
- Development of QMS and resolution of chronic quality defects at 45 key suppliers
Results Achieved:
- ISO 9000: 2000 certification for YMIL
- ISO 9000: 2000 certification of 45 key suppliers
- Resolution of 90 chronic problems/ defect areas of the suppliers
12. SKF Bearings
 SKF Group is the leading global supplier of products, solutions and services within rolling bearings, seals, mechatronics, services and lubrication systems. Services include technical support, maintenance services, condition monitoring and training.
SKF was founded in 1907, and grew at a rapid rate to become a global company. As early as 1920, the company was well established in Europe, America, Australia, Asia and Africa. Today, SKF is represented in more than 130 countries. The company has more than 100 manufacturing sites and also sales companies supported by about 15,000 distributor locations. SKF also has a widely used e-business marketplace and an efficient global distribution system.
For more details go to website : www.skf.com
Duration of association with TQMI: 4 years
TQMI Intervention:
- Development of QMS in line with QS 9000 and SKF global systems in their plants in Pune/ Bangalore/ Malaysia
- Conduct of training sessions in SKF Service Centre, Japan
Results Achieved:
- QS 9000 certification of SKF India and Malaysia Operations
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