CUSTOMER'S VOICE

 

As TQMI completed 10 years of operation in July 2002, we salute our partners particularly the customers for providing us an opportunity to share experiences for mutual benefit. Our counsellors learn good management practices from various world-renowned customers with whom they interact. This helps the counselors to sharpen their skills and enhance their knowledge through application in diverse situations.

Our esteemed customers have been sharing their experiences and their continuous encouragement and cooperation have enabled us to achieve “10 years Milestone”. Here are few excerpts of what our customers say about us.

 

"Inspiring traditions, please carry on the good work for the society."
 
- Gates India Ltd.
 
"Salient work in the field of quality with deep rooted results."
- GAIL India Ltd.
 
"Just go for TQMI, it is the best."
- Coca Cola India Ltd.
 
"Please continue the journey of excellence with undying zeal."
- Maruti Udyog Ltd.
   
"Quality works and will continue to work, hold on TQMI & it will work qualitatively."
- Pipal Solutions India Pvt. Ltd.
 
"Quality work done by TQMI is quite exemplary and I wish them all the best in future."
- RDM India Pvt. Ltd.
 
"Good work doing should continue."
- Yamaha Motors India Pvt Ltd.
 
"Excellent work in the field of Quality, continue same."
 
- Ericsson Communication Ltd.
 
"The 10 year celebration of TQMI was a kind of TQMI Meet - Quality Meet. Keep it up !"
- Canon India Ltd.
 
"Congratulations! on 10th Anniversary. I wish all success for TQMI. We are confident of having a good association."
 

- Honda Siel Cars India Ltd.

 
"It was a tough task of aligning a new organisation not exposed to ISO 9001 standards & the time presure of realising a dream. Under such circumstances you worked with us like a family member, always ready to extend support when needed. Also you had provided many valuable inputs in Quality Manual so as to better than the standard. Be it Inernal Auditor Training, documentation of implementation, you had spent hours at HMSI studing the existing system & suggesting improvements. It was a real pleasure to work with you in realising this challenging task."
- Honda Motorcycles & Scooters India Ltd.
 
"It was a good experience with this structured workshop, where even a generally considered 'dry' subject like System Standards are made interesting with expert faculty. Once again my thanks."

Immediately upon retuning from the programme, by coincidence I received an email from Whirlpool Corporation USA, which read as follows:

"Whirlpool has just completed its seventh year of office wastepaper recycling programme. Listed below are just some of the positive environmental results."

Trees saved - 42500  
Gallons of oil conserved - 1,155,000  
Galons of water conserved - 17,500,000  
Air Pollutants reduced - 150,000 lbs  
Cubic yards of landfill saved - 22,825  
Landfill cost avoidance - $ 182,600  
   
Whirlpool India Pvt. Ltd.

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