Client Speaks

1.Message:

Congratulations!!!.
Thanks to TQMI for their excellent faculties and of course hospitality.
Warm regards
Manoj Tiwari
Assistant Manager (P&QA)

For TATA Chemicals Limited

2.To: Anil Sachdev
Message:

Dear Mr. Sachdev,
We are thankful to you for your kind support extended to us to review the projects and providing valuable feedback to improve the projects further.

-MGR
Tata Chemicals

II) Message
Lean SixSigma Project

Hello Anil Sir,
I must reiterate that I thoroughly enjoyed your LeanSixsigma batch of March 2010; it was an awesome learning experience....

Amindra Singh
Assistant Manager
Internal Audit Department
Gulf Marketing Group
P.O. Box – 894
Dubai, UAE

III) Message
Green Belt 1-5 June 2010

Dear Anil Sir & Chokka Sir,
This is a great achievement for me. I am very happy. My sincere thanks to you for guiding me........

Regards
Srinivas Manyil
Six Sigma Project Lead | DUAL-Business Excellence | Tata TeleServices Limited
| Hyderabad-530016

. -----------------------------------------------------------------------------------------------------------------------------------------------------------

Lean Six Sigma Black Belt Program held at
EXL Service, Noida
Week 2; 15-19 th March, 2010
Instructor: Mr. Sunil Kapoor
Feed back:

•  The way the subject delivered and it kept all of us attentive throughout.
•  The simplified manner in which the statistical tools were taught.
•  Everything was just perfect.
•  Lots of examples from day to day life; examples from BPO industry; team tasks / exercises.
•  The instructor was extremely patient with the constant questioning etc.
•  Overall I am satisfied and have enhanced my knowledge in Lean Six Sigma.
•  Extremely lively conversation on a big topic.

Six Sigma Green Belt on 1 st to 6 th February 2010 at Aviva Life Insurance Company Ltd.
 Instructor: Mr. Sunil Kapoor
Feed back:
•  Very interactive session came to know how 6-Sigma can be applied in our project.
•  The entire training program has helped us relate our daily activities and convert them into potential customer requirements and figure out approaches enabling us to meet them.
•  Lots of examples, live activities, (pre and post) business problem to solve.
•  Explanations by activity make my course easier, exercises and examples enhanced by learning and understanding.

•  The training provided us with the learning's which can make the process more profitable (In link with the company's strategy).
•  Mr. Sunil Kapoor is an excellent trainer. In a training program which gets hectic during the later half of the day, he still had the attention of the Team. KUDOS TO HIM!!!!
•  Overall a very good session and also learning.

3.Message:

Challenging the coveted Deming Application prize was a bold decision taken by Tata Steel in order to further enhance its product and service quality for it's customers through systematic application of TQM.

Tata Steel initiated its journey for "Deming Challenge" with the TQM diagnosis in the year 2005. The diagnosis report identified many "Opportunities for Improvement" in the understanding and deployment of TQM principles. While the report mentioned "What needs to be done" to improve, as expected, it did not mention the "How to do" aspect.

It was at this time that TQMl provided us the support and direction in understanding and closing the gaps, in facilitating implementation of Daily management and in conducting training programs for a cross section of employees. These interventions contributed to the success of Tata Steel in winning the Deming Application prize in 2008.
I sincerely thank the TQMl team, led by Mr Janak Mehta, for their active support and guidance.
The journey does not end. We target the next level in Quality, perhaps the Japan Quality Medal (JQM) and expectations from TQMl would be much higher. I am sure TQMl will further augment their resources and capabilities to meet the never ending quest for Business Excellence.

My best wishes to TQMI.

-Team
TATA STEEL LIMITED

4.To: Anil Sachdev

Message:

Sir,
It was indeed a very insightful and enriching interaction with you during our recent Daily Management reviews. We have learned a lot from you which is helping us in our excellence journey. Looking forward to getting connected / networked with you.

- HR, Industrial Relations division,
Tata Steel, Jamshedpur
-------------------------------------------------------------------------------------------------------------------------------------------------------------

Message:
From: HEGDE.MAHESH@mahindra.com

Dear Anil,
I am happy to inform you that, I had learnt Placket Burman method from you. Based on the learning, I included it in MIQ DOE module, I have guided one project on casting rejection reduction using Placket Burman and saving is around 1.3 Cr as per the attachment.
Thanks for your training support to MIQ.

Regards,
Mahesh Hegde| Mahindra Institute of Quality

5.) To: Ashok Bapat

Message:

'In our daily lives, we meet a lot of people, but VERY FEW Do make a difference.
"You" made a Difference,

"You" touched our lives!!
-------------------------------------------------------------------------------------------------------------------------------------------------------------  

II)Dear Mr. Ashok Bapat, (Motorola University LSSBB Session - June -2010)

Thanking you for your valued training imparted during the session held at Hotel Atithi between the 14th of June 2010 to the 18th of June 2010. It was a great and value added learning for me as I learnt many practical approach to approaching the global systematic methodology, the Lean Six Sigma Methodology. It was great to have a tutor like you, who guided the training program in a more systematic and practical way through lots of case studies, examples and audio/video programs.

My sincere thanks to you again for the value added training program. Also, pl. convey my special thanks to Mr krishna for giving an opportunity to be a part of the training program by Motorola University.

With best regads.

Sincerely,
Pradeep Mahalik

5i.) To: S.P.Chokkalingam

Message:

We have experienced a highly professional approach by TQMi in helping us with our Six Sigma journey. Training feedback from participants in Green Belt as well as Black Belt programs have been ranging from Very Good to Excellent on almost all the aspects of training and there have been many instances where we felt that you and other members of TQMi team have been taking this relationship not just as an assignment but much in the true spirit of long term partnership. You have given us timely and honest feedback for making the programs better and more useful for us to help better align with our business.
You have always maintained highest degree of professionalism in your approach and we value your partnership

- V.P, Business Excellence,
Max New York Life

6.To: Anil Sachdev

Message:

Respected Sir,
I met Prof AK Chaoudhary last month.

Now he has retired from ISI-Bangalore. He was fondly remembering you  and your one year training days at ISI-Bangalore on SQC/SPC  theme.
By the way, AOTS participants have come back from Japan  and most of them were of the opinion that only because of you, they could understand what these japanese professors were telling and discussing.

THANK YOU VERY MUCH FOR ALL YOUR SUPPORT,

- AGM,
NTPC

7.To: Mr. Janak Mehta

Message:

Thank you very much for your congratulatory message on our winning the Deming Application Award. This was truly a team work of 1500 people in SRF Industrial Synthetic business. I would also wish to take this opportunity to place on record SRF's appreciation for the guidance and support rendered by TQMI in our journey towards reaching this milestone.

-MD
SRF Ltd.

Dear Mr. Chandrashekhar,

I, On Behalf of Wartsila India – CSM Divn, Sincerely Thank You and Your Esteemed TQMI organisation for the Imparting Training to Our CSM –Sourcing and Supplier Development team. I understand that, this training will go a long way in enhancing Our Capabilities to develop Components “On First Time Right every time”,  in a structured Way from our suppliers. I appreciate the way in which the training was tailored to suit our need in both the modules. Many of the tools such as Process at a glance, 3P, Sigma XL and Exercises related to the same  are very relevant to our need and shall be very useful. I also find the training material well organised and Handouts are useful for refreshing the subject as and  when necessary.

Last but not the least, I also thank TQMI, Pune Unit for all the support and deputing  you for the Training at Wartsila.
Once again Thankyou for all the support.

- Coordinator,
Wartsila India
-------------------------------------------------------------------------------------------------------------------------------------------------
II)VFS Global Services Pvt Ltd.

I would like to take this opportunity to thank you for the wonderful training you imparted for the Green Belt training.

It was indeed a pleasure attending your training.

I had never seen anyone making the Statistics part so simple.

You certainly made the entire GB training an interesting learning.

This will definitely help me gain a better and deeper perspective in handling the role and my profile in much better way.

I shall certainly recommend my friends and colleagues to attend GB training by TQMI.

Regards,
Prajakta Pawar,
Manager - Service Quality and Process Excellence.

Message:

Respected Anil ji,
Please find attached the required data.
I must once again emphasize our utmost trust in the credibility of yourself and TQMI. Our seniors like Mr. Chandok as well as other core team members, were greatly appreciative of the last session and your enriching knowledge and experience.

Regards,
- Coordinator
Hero Honda

10.To: Neeta Bhat

Message:

I have reviewed and approved the project of R M Dumidu Ranaweera (Black Belt candidate) from WNS Global Services in the MU system.

This is an excellent project documentation, thanks to Sunil for your guidance to this candidate.

Best regards,

- HRD
Motorola

11.To: S.P.Chokkalingam

Message:

Needless to say that TQMI team has helped us in initiating our Six Sigma Journey. Below is are few lines which you can use as our VOC on your website.

"TQMI has a team of highly experienced trainers who quickly understands the needs to their customers and understand their business quickly and align the training accordingly. TQMI team is a quite supportive team."

Good Day.
Thanks & Regards,

-MGR
Convergys India Services Pvt Ltd

12.To : 'Sunil Kapoor'

Message:

Dear Sir,

I enjoyed being taught by you immensely; you are an excellent teacher and have inspired me to continue learning with an open and positive mind.  I thanks for all of your support and encouragement.

Once again, thank you so much for your time, expertise and patience!

I am thankful to Mr. Matt and Mr.Michel for the support rendered to me to complete this project.

- ‘V. MATHU SUTHANA KUMARAN’

----------------------------------------------------------------------------------------------------------------------------------------------------------

Kaplan Compliance Solutions

II)Message:

Dear Sir

When I enrolled for Lean Six Sigma, I had no aptitude for ‘Six sigma' & while introducing myself in the 1 st week of this program, I felt no shy in calling myself an amateur in this field :) I came with an attitude to complete this program & I have to admit that without you it wasn't a cakewalk to make the journey a successful one, you made the classes very interesting with real life & practical examples to help us comprehend this subject with ease. It's interesting to use this science for business improvement.

I wanted to take a moment of yours to ‘Thank you' for all your guidance, support & cooperation. You not only surprised me with your immense knowledge on this topic but also inspire.

Thanks again for all your time!

Sincerely,

Deep

13.To: B G Verma

Message:

Dear Verma Ji,

It was a pleasure having you with us for the last 4 days, We were greatly benefited by your lectures. We hope to see you sometime again soon at Bahrain.

Our regards to your family. We feel like we have known you from along time.

- MR
Awal Gulf Mfg. Co.

14.To: B G Verma

Message:

Congratulation for the successfully delivery of NANO parts as we all are working together in this project.
We are very much thankful for the support provided by you in producing these parts in terms of system, value addition and your valuable experience.
Hope we together keep these types of activities in future also.

-GM Plant
JBM Auto Limited

15.To: B G Verma

Message:

We have successfully launched the horn in the Nano car. The horns has been productionized and we are supplying as per the schedule of Tata Motors.
We thank you TQMI and Mr B G Verma for support, co-operation and guidance without which Nano horn could not have been a success story.
Under your guidance we were able to do the Q& R work shop.

- Minda

16.To: B G Verma
Message:

This has in reference to our association in building Nano Parts since 2008.
On launching of Nano during this month, We would like to thank for your support in achieving Systems in line with Tata Motors requirement. We also appreciate your personel guidance in day to activities on finalizing process. Your training sessions during this time were quite useful in building & motivating the complete team.
We could not have done & achieved the faster pace of Developing different parts, without your continuous support,  which consists of Complex Machined Forged & Casting components used for Engine as well as Chassis.
We look forward to have continual support from you & your team in future too.

- VP - Operation,
Amtek

17.To: Sunil Kapoor
Message:

I'll take a bit of time to type up the feedback, but in the mean time, I would like to express my thanks to you. As with any teacher, you've walked us through this and I'm very appreciative for that, even if sometimes you may have found me a bit difficult to deal with! By nature I'm reluctant to accept anything without fully understanding it. I hope there's no hard feelings in that regard.
At the very least, I can say I had a great time. It was 4 fun weeks, and I met some very interesting and great people. There was also a lot of crucial learning, even if it's not exactly what I thought.
As for the project, that is coming along slowly and I'll be in touch with you in that regard, but you'll be pleased to know there are things that are non-project related that I am driving here strongly. DoE will soon become a strongly integrated part of the culture of experimentation here, and I suspect there are going to be a few places where we even model RSM. I'll be sure to share what I can with you.
- Defiance Knitting Industries, Pvt. Ltd.

18.To: Sunil Kapoor

Message:

Lean training at Royal Bank of Scotland
Thanks for your support. The feedback was very positive from across the 3 locations, and our only regret is that more people could not attend the sessions. So more is in store!
Natraj Subramanyan

19.To: Sunil Kapoor

Message:

Thanks a lot for the kick off session of Six Sigma. We hope to see a fruitful association with you and TQMI in coming future. You have successfully given a trigger to motivate our teams to take a good take off. We plan to land safely in a deadline time as well.
Member HR
TATA TOYO RADIATOR LTD
Head, Work-Out & Quality

20.To: Anil Sachdev

Message:

Dear Anilji , thanks a lot for your support to TQMS in various product offerings in Tata Group companies in last financial year.

Sudhir Laturkar
tataquality.com