EXPERIENCE ACROSS VARIOUS SECTORS

  • Manufacturing and related: Steel, Metal, Fabrication, Telecom infrastructure, Medical devices
  • Services: BPO, IT, ITeS, Insurance, Reinsurance, and healthcare.
  • Renewable energy, Mining
  • Across all functions

WORK EXPERIENCE

  • 2024 Principal Consultant – TQM International Pvt. Ltd.
  • 2022 Senior Manager – Business Transformation – Accenture - Philippines
  • 2015 Manager/Associate Director- KPMG
  • 2012 Sr. Manager Max Life Insurance Company Ltd.
  • 2008 Manager/Consultant TQM International Pvt. Ltd.
  • 2006 Sales Executive – HCL Infosystems Ltd. (Outsourcing division)

AREA OF EXPERTISE

  • Helping companies to challenge Deming Prize, EFQM or draft indigenous Business Excellence models as a means to enhance business performance using various criteria included in broad criteria of Strategy/Policy Management, Execution and Results

  • Proven business impact through focused projects on Efficiency, productivity, cost reduction, using Lean and Six Sigma approaches

  • Helped clients in improving their customer journey experience

  • Identifying the value and volume based process journey enabling the digital and automation journey
  • Guidance on Volume analysis for volume obviation and utilization improvement

EXPERIENCE & KEY COMPETENCIES

  • Working with C-suite and leadership team to envision and execute organization wide initiatives
  • Able to guide, and work as part of a multidisciplinary team.
  • Trace the customer journey experience to guide in the digital and automation journey
  • Experience of giving professional advice and guidance in structure problem solving approaches
  • Ability to lead transformational projects and execute successfully in Indian environment (having guided more than 300 Six Sigma/ Lean projects) and have been closely associated with successful EFQM journey.
  • Master Black Belt for Six Sigma
  • Approved trainer for Six Sigma/ Lean Sigma/ Lean from Motorola University