Vaibhav Agarwal
Principal Consultant, TQMI
Business Transformation,
Lean Six Sigma Master Black Belt
- Over 19+ years’ experience.
- Support on diverse model and non model based services
- Enable the digital and automation journey
- Has trained over 9000 people in Lean and Six Sigma and guided several projects for Business transformation and process excellence
- Supported on various TQM approaches.
- Consulted companies on their journey for Deming Prize, EFQM business excellence model, MBNQA based BE model and indigenous BE model
Experience: 19+ years
vaibhav@tqmi.com
+91-9910233730
ACADEMIC QUALIFICATIONS / TRAINING UNDERGONE
- B. Tech (Computer Science and Engineering)
- M.B.A (Marketing + IT)
EXPERIENCE ACROSS VARIOUS SECTORS
- Manufacturing and related: Automobile, Steel, Fabrication, Telecom infrastructure, Medical devices
- Services: BPO, IT, ITeS, Insurance, Realty, Reinsurance, and healthcare.
- Renewable energy, Mining
- Across all functions
- Supported 4000+ operations team
- Business impact of more than INR 200cr
- Supported multinationals and Indian companies across Middle East, Indonesia, Africa, South Africa, Philippines, Belgium
WORK EXPERIENCE
- 2024- Principal Consultant – TQM International Pvt. Ltd.
- 2022 Senior Manager – Business Transformation – Accenture - Philippines
- 2015 Manager/Associate Director- KPMG
- 2012 Sr. Manager, Corporate Service excellence- Max Life Insurance Company Ltd.
- 2008 Manager/Consultant TQM International Pvt. Ltd.
- 2006 Sales Executive – HCL Infosystems Ltd. (Outsourcing division)
AREA OF EXPERTISE
- Helping companies to challenge Deming Prize, EFQM, MBNQA or draft indigenous Business Excellence models as a means to enhance business performance using various criteria included in broad criteria of Strategy/Policy Management, Execution and Results
- Support for New product development and New product roadmap for organizations
- Proven business impact through focused projects on Efficiency, productivity, cost reduction, using Lean and Six Sigma approaches with business impact of more than INR 200 crores
- Helped clients in improving their customer journey experience
- Identifying the value and volume based process journey enabling the digital and automation journey
- Guidance on Volume analysis for volume obviation and utilization improvement
- Recently focusing of implementing ‘TQM in Sales and Marketing’ concept in organizations, learning from Dr. Noriaki Kano
EXPERIENCE & KEY COMPETENCIES
- Working with C-suite and leadership team to envision and execute organization wide initiatives
- Able to guide, and work as part of a multidisciplinary team.
- Trace the customer journey experience to guide in the digital and automation journey
- Experience of guiding in the New product development and New product roadmap
- Experience of giving professional advice and guidance in structure problem solving approaches
- Ability to lead transformational projects and execute successfully in Indian environment (having guided more than 300 Six Sigma/ Lean projects) and have been closely associated with successful EFQM journey.
- Master Black Belt for Six Sigma
- Approved trainer for Six Sigma/ Lean Sigma/ Lean from Motorola University
