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Thanks Deepak for this , first of all , many thanks to your dedication in delivering the virtual BB course over the past few months, below is my feedback about the course: Deepak is one of the best BB trainer & excellent virtual BB course I have seen , Topics and syllabus covered are adequate and most of them are applicable to Ansell processes . IF anyone looking for a BB course in future, I ‘d strongly recommend TQMI and Deepak be the main trainer. Thank you Deepak once again and speak soon

Hope you and your family are doing well and safe. I would also like to take this opportunity to thank the TQMI Team for contributing majorly to my learning curve. It was an honour for me to work with you and Deepak Kulshrestha Sir in the TQM Journey at Pantnagar. Your each and every session, might be the ongoing monthly Project Reviews or the Training Sessions, it always helped me enrich my knowledge of various Quality Tools and other concepts related to TQM and Project Management, and these will surely help me in the career ahead. It’s been great interacting and knowing you. I wish you and the whole TQMI Team, all the very best in their professional as well as personal life and I wish, I again get some opportunity to work under your guidance.

Objective of the program was to understand the relevance of TQM in business and it helped making it important and then application of Policy Management & Daily Management.

Course content was very good, and Dr. Kano taught from very basic level, right from evolution of the concept to the application. It encompassed all important topics well. QA matrix, QFA, Kano model, Butterfly model, NPD, improvement management. Anil Sachdev’s session was good, practical and the touched all critical points.

Entire experience of having a dialogue with Dr. Kano was fascinating. Also irrespective of the industry / domain all the companies following TQM have a very similar set of principles & understanding.

The practical approach of Theoretical concept with real life examples.

Simple course material which clarified and refreshed the concepts of TQM.

Exposure to advanced concepts in TQM, understanding the history and evolution of TQM four student module.

Going from basics and its interlinkage with practical & business examples was a great learning.

Explanation of Dr. Kano on TQM practices, Teaching of Mr. Janak Mehta & Mr. Anil Sachdev.

Birds eye view / Worm eye view / QL Circles / Boat Model / DWM / Policy management were well covered.

It was indeed a great feeling to get an opportunity to learn directly from Dr. N. Kano. The flow was really good and gave great insight.

It was a new concept for me as I belong to the marketing communication & experience. The fact that the processes/approaches explained can be applied across function is clear & more understood now.

The simple and lucid manner in which Dr. Kano explained / clarified certain basic elements of TQM, QA & improvements was indeed admirable.

Dear Janak,
Thank you for your feedback. I do not think any other person to my knowledge is capable of igniting with the right spark for major quality transformation; seen from your National and International perspectives. Some of us are knowledgeable with focus on micro and macro level and not a Global perspective. I am very happy that I am associated with you over the past 30 years.

Mr. Janak Mehta spent significant time with each one of the Business heads and Functional heads in educating them, clearly clarifying the relationship between TQM and Business. In the process, he audited all the departments’ documents, brought out the gaps and gave appropriate suggestions which subsequently helped the company for challenging the Deming Grand Prize. Even today people refer the notes taken during their interaction with Mr. Janak Mehta. Everyone in the organization continue to cherish the timely guidance provided by Mr. Janak Mehta.

Dear Janak,

Having known you for over 27 years and witnessed the enormous contribution you have made to quality management around the world, it is but in order that I write these few lines in appreciation, both of you and of the organization that you have built.

It cannot be forgotten that as early as 1991 you had guided SRF Nippondenso in its introduction of policy management. When in 1992 SRF decided to adopt TQM, you and your team started it off with training programs for senior management from all its businesses. Subsequently you were involved in bringing in Dr. Kume to provide periodic guidance, while your team helped us bridge the gaps. I especially remember the incisive comments you would make during your visits and the way you initiated QCPC at the Chennai plant. What I appreciate in particular is the fact that you taught a brand of TQM which stood for profound transformation on the one hand and could help with application of techniques at the grassroots level on the other. Thus TQM International was indeed a significant contributor to the SRF Technical Textiles Business winning the Deming Prize in 2004, and the Chemicals business in 2012. Outstanding persons like Mr. Anil Sachdev in your team have been instrumental in teaching advanced problem solving techniques to a large number of SRF professionals, which has raised capabilities all over SRF right up to this moment.

I have had the opportunity to witness the operation of TQM International in other companies too, notably, Tata Steel. Your organization has been the first choice of Dr. Kano to support him. The work done on daily management in Tata Steel was in particular valuable to that company in winning the Deming Prize in 2008 and the Deming grand Prize in 2012. No wonder then that your team supports Dr. Kano’s work at Tata Motors now.

I can also not forget the work we did together at the very last minute in helping the Reliance Hazira plant come up to the level of challenging the Deming Prize in 2007.

Through all these years I have noticed how far you would go year after year in building the capabilities of your own team and getting the best training materials and advice there is.

I have no hesitation in recommending your organization to any company which wants to transform itself and has the necessary direction from its top management, and the willingness to last the course by working on its fundamentals. This is because I know that you really do not support shortcuts to transformation.

In wishing your organization continued success, in effect I am also wishing success for Indian companies to come up to world standards.

Challenging the coveted Deming prize was a bold decision taken by Tata Steel in order to further enhance its product and service quality for it’s customers through systematic application of TQM.

Tata Steel initiated its journey for “Deming Challenge” with the TQM diagnosis in the year 2005. The diagnosis report identified many “Opportunities for Improvement” in the understanding and deployment of TQM principles. While the report mentioned “What needs to be done” to improve, as expected, it did not mention the “How to do” aspect.

It was at this time that TQMl provided us the support and direction in understanding and closing the gaps, in facilitating implementation of Daily management and in conducting training programs for a cross section of employees. These interventions contributed to the success of Tata Steel in winning the Deming prize in 2008. I sincerely thank the TQMl team, led by Mr Janak Mehta, for their active support and guidance.

The journey does not end. We target the next level in Quality, perhaps the Japan Quality Medal (JQM) and expectations from TQMl would be much higher. I am sure TQMl will further augment their resources and capabilities to meet the never ending quest for Business Excellence.

My best wishes to TQM International.

Thank you very much for your congratulatory message on our winning the Deming Application Award. This was truly a team work of 1500 people in SRF Industrial Synthetic business. I would also wish to take this opportunity to place on record SRF’s appreciation for the guidance and support rendered by TQM International in our journey towards reaching this milestone.

Thank you very much for the Deming Prize seminar of JUSE and TQM International in New Delhi 2012. For me it was a good opportunity to get an original impression of the wonderful presentations of the Prize Winners. Furthermore I enjoyed a great discussion and experience exchange with the participants and Dr. Kano. Congratulations that all the Deming Prize winners 2012 came from India.

“Congratulations to Mahindra & Mahindra Ltd., Mahindra Powerol Business for being awarded the Deming Prize 2014. TQM International is privileged to be associated in your journey.”

Dear Mr. Sachdeva, On the occasion of Tata Steel getting recognised as a winner of the Deming Prize, I would like to, on behalf of all my colleagues, sincerely thank you for your valuable inputs and suggestions that helped us to succeed in our efforts.

Thank you so much for all your support. This certification does mean a lot to me and I will do my best to continue to upskill myself, learn and share my experiences with teams. Anil sir – thanks a lot for all the learnings and blessings. It was wonderful to have you as our Guru. Glad to have this as my Christmas gift – 🙂

Dear Anil Sir, I would like to thank you for conducting the MBB session and making it very interesting and interactive. The session covered the key advanced tools which was very helpful in understanding and relating their usage to our business processes.

Hi Sir, Thank you for a wonderful Lean training for past 3 days. It is my pleasure to interact with you through this training. It gave me a platform to understand and insight to new concepts. I will connect with you through Linkedin and glad to get associated on professional front. Thanks once again. Kind Regards, Raj Mohan Natarajan, General Manager – Business Excellence – F&A, Steria India Limited. Chennai.

Thanks a lot for all the learning that you have provided during the Lean Black Belt training session. It was indeed an eye opener for me and others as well. The way you explained the entire concept was phenomenal since it was more related to the practical examples that we could relate to.

The pace was ideal. Recap on the last day has been helpful to revise the concepts brilliantly.

Easy Pace and good instructional methodology.

Hi Mr CPC, I would like to place on record our sincere appreciation of the guidance and mentoring that you have given our colleagues here at Sterling Backcheck India. Please place this quote to your team at TQM International: “We were looking for a consultant to Train & Mentor our employees to deliver highly effective process improvements for our organization. Mr. CP Chandrasekhar not only trained the employees with difficult quality concepts but also maintained classroom focus through his witty humor and exemplary examples in relation to the topics covered. He has mentored participants thereof by driving projects that have increased the productivity of teams by discarding non value added activities, lowered error rates through Mistake proofing. This has increased overall quality scores & delivered complex process maps that helped us to understand systemic bottle neck & effective methods to clear it. We thank CP Chandrasekhar for delivering High Value Impacts to our business.” Thank you again CPC Sir for all you have done … and we look forward to this wonderful partnership we have fostered. Best Regards, Sean Pereira | Sr. V.P. Operations SterlingBackcheck

The instructor has a lot of experience and knowledge of the subject. Pace is good and delivery is brilliant. Lots of useful knowledge covered in the course

The Lean Black Belt Program was indeed a great learning in terms of understanding the concepts and application using Minitab. Many Thanks to the faculty for his patience in clarifying our doubts. In all it was a memorable experience!!!

I have no words to thank you. The project means a lot to the team, you just energized us !

‘Undoubtedly, Mr. Bapat is a great coach for Six Sigma. It was a great learning experience with him. I fully admire his expertise and delivery of the training with full quality and satisfaction. I wish Mr. Bapat a very best in his future. And of course would always love to be part of ‘Bapat University’. THANK YOU SIR

Hello Anil Sir, Hope you have been doing great all this while. I am writing to you to share my piece of happiness with you of clearing the Six Sigma Black belt Exam. I am thankful to TQM International for giving me the platform to gain knowledge in the quality domain. I wish to specially thank TQM International for providing us with a trainer like Mr. Ashok Bapat who could transform a person like me who had no previous knowledge of statistics and DMAIC into a professional. Writing the exam was for sure a perspective but Mr Bapat took us to a path of great learning and made us focus on grasping the concepts to the core. During the training he would make each one of us work come to the dais and perform on Minitab or give presentations. That time it was very taxing but when we have crossed it all successfully, I now realise the importance of it; it has definitely increased the confidence levels. I am sure everyone in the batch would agree, had he not made us individually perform on Minitab, we would have never understood the tool so beautifully. I will always look forward to learning from him in future. I sign off by thanking you and the organisation for all the support and guidance that has helped me go this far. Thanks & Regards, Sonia Thakur. The tools are taught in a very easy manner.

Dear Mr. Mehta, I thank you for the contribution of TQM International to New Product Development and many other projects of M&M.

Dear Mr. Janak Mehta, Thank you so much for participating in the launching ceremony of the 25th China Quality Month on 1st September. Your excellent presentation at the Forum gave an informative introduction on the cluster approach for business excellence in small / medium enterprise, and shared this advanced experience with Chinese experts. On 15th September, the first China Quality (Beijing) Conference themed as “Quality, Innovation, Devel0pment” was held in the People’s Hall. I’m so pleased to tell you that the conference was proved a full success. With regards to the inputs in your email, I think it a really significant proposal. With the closer development of Sino-India economic and trade ties, enterprises of the two countries should attach more importance to exchanges and mutual learning of quality improvement. I have been for long engaged in the research of macro quality management strategy, and have limited links with SMEs. If you hope to facilitate this initiative, please kindly define key sectors and areas, I will try my best to help through relevant social organizations.

Congratulation for the successfully delivery of NANO parts as we all are working together in this project. We are very much thankful for the support provided by you in producing these parts in terms of system, value addition and your valuable experience. Hope we together keep these types of activities in future also.

We have successfully launched the horn in the Nano car. The horns has been productionized and we are supplying as per the schedule of Tata Motors. We thank you TQM International and Mr B G Verma for support, co-operation and guidance without which Nano horn could not have been a success story. Under your guidance we were able to do the Q& R work shop.

Thanks for Conducting Nice Training session by TQM International team at BKT- Bhiwadi from 16th to 18th May, 2016 on the above subject. The faculty, Mr. Deepak Bansal/Mr. Naveen Bharti delivered the contents of the new version very effectively.

It was a pleasure having you with us for the last 4 days, We were greatly benefited by your lectures. We hope to see you sometime again soon at Bahrain. Our regards to your family. We feel like we have known you from a long time.

The best about this course understands about the management system conduction of audit learning about non Conformities and many more things.

• 1. Basic principal of ISO 9001:2008 and the way of material presented.
• 2. Course contents, delivery and knowledge of instructor.
• 3. It is very good and elaborated ,Role plays are very good.
• 4.Instructor presentation and Interaction.
• 5.Way of course presentation and interaction with system.

• 1.Every topic of course is very good.
• 2.It is beautifully designed and is practical Implementable and very necessary for our organization will implement it in my company.
• 3.Our tutor and the way be shared his experiences.
• 4.It was a comprehensive course material to understand all aspects to become a good auditor knowledge of standard.

• 1.Practically course was done with lot of actual examples. We learnt lot of about how we can conduct a audit at of our supplies end.
• 2.To make understand the participants by the practical practice material was very good including trainer Role play & mock test.
• 3.The interactive methodology with illustration including exercises and role play.

• 1.Content and definition, PDCA Cycle overall good understanding of full course with best study material and standard.
• 2.Very Knowledgeable instructor with excellent study material.
• 3.Teaching style of instructor and the facilities provided during training.

• 1.Presented in a very objective ,simple way.
• 2.I am new to be a auditor before this we look auditor as a person who’s motive is to throughout our short coming but now it is clear to me that he comes to give something from his bank by visiting which we can improve our system.
• 3.Involving each and every participants in the context.
• 4.The Interaction & explanation of materials by instructor was interesting.
• 5.The above course understand different topic of for auditor and auditee.QMS study very well for organization growth.
• 6.Through above course I learned more about how can I built a good auditor, auditors’ gap was defined very clearly.
• 7.Course Material is very interesting & knowledgeable difference between ISO 9001:2015 & 9001:2008.

• 1.The pre reading sent before the course is excellent this give an opportunity to be prepared before the course. It gives us the idea of quality standards which is followed globally
• 2.Instructor responded best to the needs.
• 3.QMS Internal Auditor training course is very needful helpful for all org. and its member I like this course.
• 4.The course is very good for the general person during audit and ensuring quality for the company

Dear Mr. Mehta & Anilji. As you are aware Indus Towers was awarded the Deming Prize earlier this month in a glittering ceremony in Tokyo. The celebrations back home continue and would not be complete without the presence of people who have supported us in this incredible journey. You along with your team at TQM International have been of great support as we crossed milestone after milestone. it would be our honor to host You on 26th December here at Gurgaon. We will look forward to seeing both of you.

On behalf of our team I would like give feedback for ISO 9001:2015 LAC course, it was very well designed & executed. Mr. Krishnamurthy had a very depth knowledge on the subject. He gave us lot of live examples & also share his experience related to audit & auditing skills. He kept us engaged throughout the session. It was a great learning experience.

The Lean Black Belt Program was indeed a great learning in terms of understanding the concepts and application using Minitab. Many Thanks to the faculty for his patience in clarifying our doubts. In all it was a memorable experience!!!

Thank you very much for your congratulatory message on our winning the Deming Application Award. This was truly a team work of 1500 people in SRF Industrial Synthetic business. I would also wish to take this opportunity to place on record SRF’s appreciation for the guidance and support rendered by TQM International in our journey towards reaching this milestone.

The instructor has a lot of experience and knowledge of the subject. Pace is good and delivery is brilliant. Lots of useful knowledge covered in the course.

Dear Mr. Mehta, I thank you for the contribution of TQM International to New Product Development and many other projects of M&M.

Course content designed very well for 1 day workshop which covers broadly all aspects of LEAN. This will help for enabling the Lean implementation for better business results.

Thanks a Lot Dr. Kano Saan for such a wonderful session on ATQM, It was a dream to have this type of learning. Also thanks to Mr. Janak Mehta, Mr. Anil Sachdev and All TQMI Team.

Thanks a lot Dr.Kano, Mr Janak, Mr.Anil Sirs and Neeta for taking us through the entire session. Thanks TQMI for this very good learning opportunity.

Very many thanks Dr.Kano Saan . It is a blessing to learn TQM concepts from you sir. Also, very many thanks to Janak Sir , Anil sir and Neeta for the highly wonderful learning session

Thanks a lot Dr.Kano, Mr Janak, Mr.Anil Sirs and TML and Neeta for taking us through the entire session. Thanks TQMI for this very good learning opportunity.

Thank you Dr. Kano, Mr. Janak, Mr. Anil and whole TQMI team.

Thank you so much TQMI and Dr. Kano Sensei for the wonderful session. It was one of the best learning session in my life. Hopefully it'll add value in my personal and professional life. Best Regards, Rokibul Islam

Thank you Dr Kano, Janak sir, Anil Sir. Thank you Neeta for all the arrangements.

Thank you so much Dr. Kano & TQMI team

Thank You very much Dr Kano for the wonderful sessions. Also special thanks to Janak sir, Anil Sir and TQMI team for the smooth conductance of the sessions and for summarizing many Quality concepts.

Thank you Dr. Kano, Mr. Janak Kumar Mehta, Mr. Anil Sachdev and whole TQMI team.

Dr Kano San, Janak San, Anil San Thanks for a great training course. Your enthusiasm and teaching skills were very motivational and you've given us a lot to think and learn about.

Extremely grateful towards getting participated in this training wherein got training directly from GURU - Dr. Kano san, Mr. Mehta and Anil Sir.

Thankyou Dr Kano San, Janakji and Anilji. Every time we go through a session with you, it comes out a new learnings. Thankyou for your time.

Thank you Janak Sir, Anil Ji. Thank you Neeta for all the arrangements. Thanks entire TQMI team.

Excellent knowledge enriching sessions for 5 days by Dr. Kano, Janak sir and Anil sir!

It was really a great insight. Thank You so much

Dr.Kano listening to you is really great opportunity for individual. It is like dream come true. Your way of giving examples on understanding of quality was masterpiece and easy to understand and understand its use.

Thanks Dr Kano it's great pleasure in listening to you, fortune to get associated with you for short 3 days. Thanks once again for wonderful and simple lecture.

Thanks a lot to Dr Kano San and TQMI for a great session.

Thanks Dr Kano it's great pleasure in listening to you, fortune to get associated with you for short 3 days. Thanks once again for wonderful and simple lecture.

Thank you TQMI for this exciting workshop. It is very good learning and experience.

Thank you TQMI. It is always good to learn from a sensei.

Thanks for detailed session and questions answered with examples is a major part of program.

Dr. Kano San , Thank You very much. Very Interesting session.

Thank you for another excellent session and for your partnership in our Lean journey. Your teaching style and expertise in the subject matter are truly exemplary. I look forward to further strengthening our collaboration in the future.

I would like to thank you for your systems and methodology adopted while guiding all of us to implement TPM at Satharia Unit with blessings of our top management. The engineers and staff and even contract labourers are taking good interest in this program and putting into use your teachings in performing their day to day routine. Certainly there is a positive impact on performance of the unit. You will be glad to learn that last month in February; Satharia Unit has secured all time high productivity among all HIL units. I wish your efforts bear more fruits to you and the unit in coming months, Best of luck for a sustainable horizontal deployment in near future!.

We wish to give our sincere thanks for the valuable guidance from TPM Launch to Kick Off. As a result we achieve the historical records in our organization. Our HO authorities also appreciated the wonderful job done by you regarding Kaizens, OPL, Radar chart, preparation of training manual &presentation. Also we expect the same in future to achieve the next milestone.

Sir, As informed it is our pleasure to inform you that our Kondapalli plant is announced by JIPM for winning category B award on Award for TPM Excellence category in the year 2015. This is for your kind information and also I take this opportunity to thank Mr.Anil sir and you for the guidance provided towards preparations & for this achievement,