Supplier Capability Enhancement Initiative

Our Approach

Providing “Defect Free Product”
Delivering product “On Time In Full Quantity”
Prevent product failure through “Mistake Proofing”
Higher productivity and lower cost of operations

Purpose

Value Edge - OEM must have value edge over their competitors for market leadership.
Value Creation - Fact is that large part of value creation, in most of the product, happens at suppliers’ place.
Capability - Therefore enhancing suppliers’ capability becomes inevitable for market leadership.

Concept

Highlights

Our Process

Step 1 - 2	Critical Suppliers Identification by Client based on performance
Step 2 - 3	Onsite Diagnostic Study by TQMI team
Step 3 - 4	Assessment Analysis Report to Client Management
Step 4 - 5	Project Identification and selection basis PQCD
Step 5 - 6	Project kick off and real journey begin

Our Assessment

Purpose

To assess the compliance, effectiveness & efficiency of the systems and processes as per scope of the assessment

Agreement on standard
Agreement on standard Agreement on standard against which assessment is done (e.g. company standard, ISO 9000, TL 9000, IATF 16949, EFQM model of business excellence, Deming Prize criteria, etc.) and performance goals (e.g. defect rate { X ppm, on-time delivery } Y%, etc.)+ Agreement on scope

Agreement on standard

Agreement on standard against which assessment is done (e.g. company standard, ISO 9000, TL 9000, IATF 16949, EFQM model of business excellence, Deming Prize criteria, etc.) and performance goals (e.g. defect rate { X ppm, on-time delivery } Y%, etc.)+ Agreement on scope

Preparation of Checklist
Focus on: Adequacy of system against the standard (can be done off-site or on-site-Gemba) Compliance to the system and specific regulation like FDA, TRAI, IRDA etc. (onsite) Effectiveness against the performance goals (on-site).

Preparation of Checklist

Focus on:

Adequacy of system against the standard (can be done off-site or on-site-Gemba) Compliance to the system and specific regulation like FDA, TRAI, IRDA etc. (onsite) Effectiveness against the performance goals (on-site).

Gemba Assessment
Gemba (On-site) Assessment Preferably by a team of 2 Assessors consisting of: Review of documents Interaction with the key persons Gemba review. Review of performance trends Process of internal review for timely actions.

Gemba Assessment

Gemba (On-site) Assessment

Preferably by a team of 2 Assessors consisting of: Review of documents Interaction with the key persons Gemba review. Review of performance trends Process of internal review for timely actions.

Deliverables
Deliverables: Report on strengths and opportunities for improvement (OFis) Assessment score or grade (if requested by client) Recommendation for actions.

Deliverables

Deliverables:

Report on strengths and opportunities for improvement (OFis) Assessment score or grade (if requested by client) Recommendation for actions.

Follow up
Follow-up (if requested by the client): Guidance on corrective action Verification of implementation & effectiveness of corrective action: ✓ By submission of the evidence ✓ By follow-up audit especially for weak (low scoring) suppliers.

Follow up

Follow-up (if requested by the client):

Guidance on corrective action Verification of implementation & effectiveness of corrective action:
✓ By submission of the evidence
✓ By follow-up audit especially for weak (low scoring) suppliers.