- Leader with Global Exposure & proven track record in the field of Project Management, Business Process Management System (BPMS), Service Design, Operational Excellence, Business Outsourcing & Performance Management, Six Sigma, LEAN, TQM, Enterprise Risk Management, Frameworks & Certifications like ISO9001, TL9000, ISO14000, ISO27001, ITIL, eTOM, Robotic Process Automation, Strategy & Customer Service Operations.
- Mechanical Engineer & Management Graduate with diverse industry experience of about 25 years across Telecom & Automobile industries with multinational exposure to European & Japanese culture.
Telecom & automobile sector
- Telenor India, Delhi-NCR (Head – Process & Program Management)
- Bharti Airtel, Delhi-NCR
- Honda Cars India, Gr. Noida (UP)
- Eicher Tractors, Alwar (Rajasthan)
- Multimetals Limited, Kota (Rajasthan)
- Kirloskar Brother Limited, Dewas (MP)
TRAININGS & CERTIFICATIONS
Accelerate : Business Leadership course developed by Telenor jointly with London Business School .
Strategic leadership thru India School of Business (ISB), Hyderabad, India.
Certified Change Setter : Achieving Change Excellence (ACE), from Denmark.
Certified on Strategy Execution Program thru INSEAD, Paris.
Certified Six Sigma Black Belt by Bharti Airtel Limited, India.
Certified Lead Auditor on ISO9001:2008 by TQM International Private Limited, Delhi, India.
Certified on ITILV3 Foundation by Independent Schools Examinations Board, (iseb), UK
Certified Auditor on TL9001, ISO27001 & ISO14001.
Certified on Prince-2 Practitioner .
Certified on MSP (Managing Successful Programs) Practitioner .
Certified on Enterprise Risk Management.
Total Quality Management (TQM)
AWARDS & PUBLICATIONS
- D.L. Shah National Award on “Economics of Quality” in 2006, presented by then President of India, Late Shri APJ Abdul Kalam for a Six Sigma & LEAN project..
- Best Quality Circle award by Confederation of Indian Industry (CII)..
- CAirtel Chairman Quality award for best Six Sigma Project..
- Airtel’s President award – Best LEAN Six Sigma project..
- Airtel’s CEO award – Best Six Sigma project..
- Presented a paper on Balance Score Card Model at “Indian Institute of Industrial Engineers”, Delhi, India.
- A Six Sigma project on Service Delivery, recognized & published by “Glogift”, international seminar on Flexibility in Business Excellence in collaboration with UP Technical University..
- Best Quality Award by Honda Motors, Japan.
- Technical articles published in “American Machinist”, a US (Ohio) based machining journal.