Business Excellence, Management System Auditing/Consultancy Services (Management Systems/ Lean Management & Lean Six Sigma Implementation/ Business Process Engineering/ Training & Development), Manufacturing and Service Operations
ACADEMIC CREDENTIALS: :
- M.S. (Consultancy Management) from BITS, Pilani, 1999
- M.Tech (Engineering Technology of Metal Cutting and Machine Tools) & B.Tech (Mechanical) from Kharkov State University, Kharkov, UKRAINE (CIS) 1994.
- Address : 1087- Sector 17B, IFFCO Nagar, Gurgaon – 122 001
- Date of Birth : 11th September 1970
A dynamic professional with over 22 years’ experience in Business Excellence, Business Consultancy, Business Improvement &
Management System auditing, implementation, Trainings. A strategist with strong ability in conceptualization, hand-holding
execution and business planning. A keen analyst with rich and diversified experience in operations encompassing Lean
Manufacturing, Lean six sigma, Six Sigma, Problem Solving process, TPM, TQM, Quality Improvement, Management Systems,
Business Process Re-engineering, Training & Development and other allied activities in the manufacturing and service sector in
India. Possess a clear understanding of the industry, technology trends with the distinction of instituting quality assurance
practices to achieve business excellence at the lowest overall cost.
M.Tech. (Mechanical) from Kharkov State University, CIS - 1994 and M.S. Consultancy Management, BITS Pilani, 1999.
- Business Excellence & Management Consultancy
- Auditing and providing training on management system (ISO 9001, ISO 14001, OHSAS 18001 and SA 8000).
- Providing strategic consultancy to clients for achieving quality certification as per ISO 9001; ISO 14001; ISO 27001; OHSAS 18001, SA 8000, ISO/ TS 16949 standards as well as appraising the status of system implementation
- Providing consultancy to organisation on assessing the key areas of focus for business excellence and assisting in writing position report.
- Working together to improve the areas identified based on assessment
Six – Sigma Implementation
- Providing businesses with tools to improve capability of business processes to increase performance and decrease process variation.
- Defining framework for Business improvement initiatives by Six Sigma DMAIC methodology (Define, Measure, Analyse, Improve, and Control).
- Demonstrating sustainable improvement in all facet of Business
Lean Manufacturing Implementation
- Providing consultancy in improvement in cycle time, productivity and quality improvement
- Kanban implementation in RM & Implementation of Supermarket for components
- Implementation of Lean in manufacturing through 5S, Waste elimination, Kaizen, Standardisation, Value Stream Mapping, Lean strategy development and Lean road map creation.
Business Process Re-engineering
- Assisting clients in rethinking & radically designing business processes for dramatic improvements in meeting customer needs and other external strategic demands
- Analyzing various processes / applications and recommending process modifications to enhance operational efficiency
- Identifying capacity limitations & bottlenecks and process problems, reasons for production shortfall for taking corrective action
Training & Development
- Conceptualising and designing customised training programs for quality and technical consultancy projects in India and Abroad
- Developing training modules for consultancy on Lean Management, Six-Sigma, TQM/ TPM/ Quality Improvement/ Product focused improvement, TS 16949, QS 9000 and ISO 9001 QA Systems and SQC/SPC
- Manufacturing Operations:
Hands on experience in the process of Quality Improvement by introduction of TQM, assessment of QA systems, implementing Statistical Process Control and organising company level Trainings. Leading operations/production team for cost effective production & providing guidance for technical troubleshooting of process & plant. Undertaking optimization of Process outputs, and ensuring attainment of targets in budgeted parameters.
- Aug 2011 – till Date, DGM – Business Excellence, BSI Group India Private Ltd.
- Coach /Trainer for Lean Six Sigma, Lean management, Management Systems, Core Tools (SPC, PPAP, FMEA, MSA, APQP) and Complaints Management.
- Leading Six Sigma implementation, Lean Implementation TQM implementation & TPM Implementation for clients and guiding companies for effective and sustained implementation of Quality Management practices.
- Auditing the organisation for Management systems (ISO 9001, ISO 14001, OHSAS 18001, ISMS - ISO 27001, BCM – ISO 22301, ISO 50001) and SA8000.
- Supporting organisation for project identification, selection & handholding for completing the projects.
- Develop/amend Course material
- Oct 2002 – July 2011, Counsellor, QS Dynamic Consultants
- Noteworthy Accomplishments:
Provided strategic assistance/conducted audits ,
- Major clients handled;
- Manufacturing Industries : Shell, TATA Steel, Ultratech Cement, Honda Siel Car India Ltd., New Holland Tractors, DENSO, Escorts Ltd., Motherson Tools, Shriram Industries,
- KPO/BPO: Barclays Shared Services Pvt. Ltd CPA Global (Intellivate India Pvt. Ltd.) ADI BPO Services Pvt. Ltd.
- Telecommunication : Bharti Airtel Ltd.(Enterprise Service Carrier) Siemens Relcom Engineering Pvt. Ltd.
- Construction Companies : Confoss Constructions Purvanchal Construction
- Educational Institutions : Amity university, Noida & Jaipur, Sri Sharada Institute of Indian Management Research KV Kanpur
- Health care/Hospitals : Phillips Electronics Ltd, United Health Group Escorts Hospital
- Oil, Gas & Coal Sector : Hindustan Petroleum Corporation Ltd. (HPCL), Gail India Ltd. (GAIL), National Thermal Power Corporation (NTPC), Idemitsu Lubes India Pvt. Ltd.
- Conducted quality and process audit of suppliers to assess their capabilities to supply desired products.
- Successfully led Lean Six Sigma implementation for clients and guided companies for effective and sustained implementation of Quality Management practices.
- Six Sigma & Lean Project reviews for clients from manufacturing & transactional sectors.
- Provided strategic assistance to more than 15 suppliers of Packaging Cluster Quality improvement & cost reduction through Lean implementation.
- Assisted more than 60 units for TS 16949, ISO 9001, ISO 14001, OSHAS 18001, NABL till date;
- Provided strategic assistance to more than 30 suppliers of LPS for QMS implementation,
- Training and implementation for 20 Suppliers of JCB on NPIP /APQP process including PPAP, SPC, MSA, Control plan
- Designed and developed various training modules on different subjects of Management systems
- Audit assignments at Philippines, Seychelles.
- Conducted in-house programs on Problem Solving (On DMAIC Methodology) for Asian Paints (Bangladesh, Nepal, Sri Lanka and Egypt), Management Systems Trainings for Indian Ocean Tuna Ltd, Seychelles Petroleum Company Limited & Public Utility Company (Seychelles), Shell (China) Ltd., Shanghai, TMA (Maldives) & provided support in selection of the projects.
- Facilitator for Lean Six Sigma training & mentoring projects for M/s Verizon, Hongkong
- Aug’01 – Sep’02, Counsellor, TQM International Pvt. Ltd., New Delhi
- Designed and developed various training modules on different subjects of Management system .
- Auditing Management systems .
- Working at client organisation in the field of Quality Management System, TPM, TQM, Lean Management, Six Sigma, problem Solving Tools.
- Developing product to be delivered at client organisation.
- Supervising process improvement project in client organisations by deploying problem solving process.
- Facilitator for various improvement tools and techniques such as QFD, NPD, 5S, 7 QC tools, APQP, PPAP, FMEA, MSA, SPC.
COMMENCED CAREER :
- Apr’95 –Jul’99 with Motherson Techno Tools Pvt. Ltd., NOIDA as Assistant Manager
- Aug’94 – Mar’95 with JMA Industries Pvt. Ltd., (Part of HELLA Group Organisation), Faridabad as Design Engineer Research & Development
PROFESSIONAL MEMBERSHI :
- All India Management Association (AIMA).
- Business Analytics and Optimisation – IIT Delhi
- ISO 9001 – QMS Lead Auditor (IRCA Approved)
- ISO 14001 – EMS Lead Auditor (IRCA Approved)
- OHSAS 18001 Lead Auditor(IRCA Approved)
- SA 8000 Advance & Basic Auditor, SA International, USA
- ISO 27001 ISMS (Information Security Management System) Lead Auditor (IRCA Approved)
- ISO 22301 BCM (Business Continuity Management System) Lead Auditor (IRCA Approved)
- ISO 50001 EnMS (Energy Management System) Lead Auditor (IRCA Approved)
- ISO/TS 16949 – Internal Auditor
- Qualified Master Black Belt for Six-Sigma, from Indian Statistical Institute
- Qualified Six Sigma Green Belt and Lean Six-Sigma Black belt form Motorola University