Registrations are open for the ninth edition of The Advanced TQM workshop, which gets underway in February. The program spanning over 2 phases will be conducted over a total of 5 days, with seats allotted on a first-come-first-serve basis.
Before we go into the specifics of this event, let us examine the backdrop of TQM and how it is important for succeeding in today’s competitive business landscape driven by quality norms.
In a rapidly changing business and increasingly complex and uncertain landscape, how can enterprises (from different domains) remain competitive and sustain their growth volumes to drive profitability?
Delivering on customer expectations consistently is the solution, but it is easier said than done. Customer satisfaction in the digital age goes beyond just listening to their demands and delivering products aligned to their needs, both stated & latent. In fact, the delivery of products is just one-half of the story. One of the main traits of a product for getting favorable acceptance from potential customers is its quality provided at a reasonable price and on-time delivery.
In other words, Total Quality Management or TQM is a golden benchmark for organizations in their quality initiatives to ensure sustained growth that creates a longer lifetime of customer loyalty.
Dr. Kano is hailed as one of the greatest experts in the world for quality management. It is indeed a privilege for TQMI to host this workshop with Dr. Kano.
These reasons are just a short demonstration of the value this workshop delivers for enterprises and quality professionals. It is highly recommended that members of the leadership team, along with quality & Business excellence professionals across the organization, should attend the workshop to learn more about growing and sustainable business practices in the coming years.
Register today for this wonderful event and explore how your business can manage profitable business growth through a quality-focused approach.
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